Website Issues

How do I create an account?
Up the top of the page you'll see a yellow button which will allow you to log in or create an account. This is a free loyalty account that will...
Mon, 17 Jul, 2023 at 11:41 AM
How do I redeem my credit?
Our credits are stored in our system and need to be redeemed by our team. Please get in touch with us here or by email or phone and we can help get you book...
Mon, 17 Jul, 2023 at 11:42 AM
Why isn't my credit appearing on my account?
Upcoming bookings and loyalty points can take up to 48 hours to appear in your online account! Please make sure that you have completed your account setup a...
Mon, 17 Jul, 2023 at 11:42 AM
How do I redeem loyalty points?
It’s great that you have some points to redeem! To redeem them please make sure that you are logged into your account. After selecting the experience that y...
Mon, 17 Jul, 2023 at 11:43 AM
How much are my points worth?
You earn 1 point for every dollar spent with us! When it comes time to redeem these points, you can calculate how much they are worth by dividing the number...
Mon, 17 Jul, 2023 at 11:43 AM
Can I use my points to buy a gift card?
Points can only be used to book experiences (not gift cards) unless you are a WonderPass member!
Mon, 17 Jul, 2023 at 11:43 AM
Why aren't my points showing up in my account?
Your points may take up to 48 hours to appear in your account after purchasing your experience. Make sure that you booked using the same email address that ...
Mon, 17 Jul, 2023 at 11:44 AM