Customer FAQs
To book online, there are a couple of steps to take! First, make sure the location in the top left corner is correct for the area you would like to ...
Tue, 29 Oct, 2024 at 2:15 PM
We would love to be able to accommodate your pup on your Mystery Picnic, but we only can on certain routes. Some of our routes have a 'bring your dog...
Tue, 29 Oct, 2024 at 2:18 PM
Our experiences do go ahead rain or shine. Some of our Mystery Picnic routes do offer areas at the end with some cover to help protect you from the elements...
Tue, 29 Oct, 2024 at 2:18 PM
Our experiences have electronic clues that you can access on your phone - a link to these will be sent to you via email by 5pm the day prior to your experi...
Tue, 29 Oct, 2024 at 2:19 PM
Our picnics generally require you to get to your first destination at 11am however this can vary slightly from route to route depending on the operating hou...
Tue, 29 Oct, 2024 at 2:20 PM
AmazingCo experiences are non refundable but we can reschedule your booking with no additional charges up to three full business days before your booking. ...
Thu, 24 Apr, 2025 at 12:53 AM
That's great that you have a gift card you'd like to use! We would love to help you book your next adventure. Use the 'At-Home', &#...
Tue, 29 Oct, 2024 at 2:23 PM
We only have a limited selection of experiences to gift as gift cards - there are too many options to list! If you can't see the option you want, you c...
Tue, 29 Oct, 2024 at 2:23 PM
If the experience you picked costs more than your gift card amount, you can simply pay the remaining balance using a credit/debit card or PayPal. If you pic...
Tue, 29 Oct, 2024 at 2:24 PM
It’s great that you have some points to redeem! To redeem them please make sure that you are logged into your account. After selecting the experience that y...
Tue, 29 Oct, 2024 at 2:25 PM